Privacy Policy
Last updated: May 23, 2026
Northcity Solutions, LLC is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our services, including SMS-based accountability notifications.
Information We Collect
- Phone number – collected when you enroll in our SMS notification service
- Name – used to personalize communications
- Usage data – daily and weekly habit check-in responses you submit
- Payment information – processed securely through Stripe; we do not store card numbers
How We Use Your Information
- To send daily and weekly SMS accountability notifications and reports
- To track commitment completion and generate performance summaries
- To process payments related to accountability agreements
- To communicate with you about your service enrollment
Third-Party Services
- Twilio – SMS message delivery
- Stripe – payment processing, PCI-DSS compliant
- Amazon Web Services – hosting and infrastructure
SMS Messaging
By providing your phone number and consenting to our service, you agree to receive SMS messages from Northcity Solutions, LLC. Message frequency varies (typically 1 per day). Message and data rates may apply. Reply STOP to opt out at any time.
Data Retention
We retain your data for the duration of your engagement and up to 12 months thereafter. You may request deletion at any time.
Your Rights
You have the right to access, correct, or request deletion of your personal data.
Contact Us
Northcity Solutions, LLC
Email: nnordby@northcitysolutions.com
Phone: 208-991-2260