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I ❤️ serving small businesses.

I can help

Many businesses have similar web challenges they are trying to solve.

"As a small business, I needed a 'fractional webmaster' to make sure my online presence is actually online, secure, relevant, and findable. I needed a solution that wouldn't break the bank. Thanks to Northcity for handling this for me! My expectations have been exceeded and it's a whole category of concern that I have removed from my plate"
Danny H
Co-Founder, Crown Exteriors

Web Administration

Web administration involves managing and maintaining websites to ensure optimal performance, security, and user experience.

Web administrators, also known as webmasters, handle various tasks, including:   

Website Maintenance:

  • Content Management: Updating and managing website content, including text, images, and multimedia.    
  • Design Updates: Making design changes to improve the website’s appearance and user experience.    
  • Technical Support: Troubleshooting and resolving technical issues that may arise on the website.    
  • Security Measures: Implementing security protocols to protect the website from cyber threats, such as hacking and data breaches.    
  • Performance Optimization: Monitoring website performance and taking steps to improve loading speed and responsiveness.    
  • Backup and Recovery: Regularly backing up the website’s data and implementing disaster recovery plans.

Server Management:

  • Server Configuration: Configuring web servers (e.g., Apache, Nginx) to optimize performance and security.
  • Software Updates: Keeping server software and applications up-to-date with the latest security patches.
  • Monitoring Server Health: Monitoring server resources (CPU, memory, disk space) to identify and resolve potential issues.

User Experience:

  • User Interface: Ensuring the website’s user interface is intuitive and easy to navigate.    
  • Analytics: Tracking website traffic and user behavior to identify areas for improvement.    
  • Accessibility: Making the website accessible to users with disabilities. 

Collaboration:

  • Teamwork: Collaborating with web developers, designers, and content creators to ensure the website meets business objectives.    
  • Client Communication: Communicating with clients to understand their needs and provide updates on website progress. 
       
     
"I'm so busy working IN my business that I don't have time to work ON my business. I know I'm not doing a good job managing things but I'm too exhausted and don't know where to start."
Danny H
Co-Founder, Crown Exteriors

Fractional COO Services

What is a fractional COO? A fractional COO (Chief Operating Officer) is essentially a part-time COO, providing strategic leadership and operational expertise to businesses that might not need a full-time executive but still require high-level guidance.

Here’s a breakdown of typical responsibilities:

Strategy and Growth:

  • Translating the CEO’s vision into actionable plans.
  • Identifying areas for growth and developing initiatives to achieve them.
  • Establishing key performance indicators (KPIs) or objective and key results (OKRs) to track progress and measure success.

Operations and Efficiency:

  • Overseeing company operations and ensuring smooth workflow across departments.
  • Identifying and eliminating inefficiencies in processes.
  • Implementing new systems and technologies to streamline operations.

Leadership and Team Management:

  • Working with department heads and other executives.
  • Providing guidance and mentorship to leadership teams.
  • Ensuring clear communication and alignment across the organization.


As a part-time COO, I have helped many young and small organizations develop frameworks that provide operational efficiency, strategic clarity, and cultural excellence, resulting in increased earnings and higher customer and employee satisfaction.

"As a small business, I needed a 'fractional webmaster' to make sure my online presence is actually online, secure, relevant, and findable. I needed a solution that wouldn't break the bank. Thanks to Northcity for handling this for me! My expectations have been exceeded and it's a whole category of concern that I have removed from my plate"
Danny H
Co-Founder, Crown Exteriors

Site Content

Website Content: The Heart of Your Online Presence

Website content is the backbone of any successful online platform. It encompasses all the written, visual, and audio elements that make up your website. This includes:

  • Text: This is the foundation of your website, including blog posts, product descriptions, about pages, and more. It’s crucial to make sure your text is clear, concise, and engaging.
  • Images: High-quality images can break up text and make your website more visually appealing. They can also help illustrate points and make your content more memorable.
  • Videos: Videos can be a powerful way to engage your audience. They can be used to explain complex topics, showcase products or services, or simply entertain your visitors.
  • Audio: Podcasts and other audio content can be a great way to reach your audience on the go.

 

The Importance of High-Quality Content

Well-crafted website content offers numerous benefits:

  • Improved Search Engine Rankings: Search engines like Google reward websites with high-quality, relevant content. By creating valuable content, you can improve your website’s visibility and attract more organic traffic.
  • Enhanced User Experience: Engaging content keeps visitors on your website longer and encourages them to return. This can lead to higher conversion rates and increased sales.
  • Stronger Brand Identity: Consistent, high-quality content helps to establish your brand’s voice and personality. This can help you build trust with your audience and differentiate yourself from competitors.


Key Considerations for Effective Website Content

  • Know Your Audience: Understand your target audience’s needs, interests, and pain points. Tailor your content to address their specific needs.
  • Optimize for SEO: Use relevant keywords throughout your content to help search engines find your website.
  • Mobile-Friendly Content: Ensure your content is easy to read and navigate on mobile devices.
  • Regular Updates: Keep your website fresh by regularly adding new content.
  • Call to Action: Encourage visitors to take action, whether it’s making a purchase, signing up for a newsletter, or contacting you.

Graphic Design

Web Design

Web Hosting

Current Projects

For more information related to the needs of each project, please visit the Portfolio page

Get In touch today

A solution to your challenge may be closer than you think.

I have started and consulted for many small businesses and I know how much heart and hard work goes into making them run. You didn’t take the courageous step of starting your own business just to feel endless frustration and exhaustion…did you?

Many of the challenges that confront business owners in today’s business environment can be solved with simple, low-cost solutions without long-term commitments.  That’s where I can help.

Nathan Nordby
Managing Member